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Refund Policy

At Michiana Club Repair, we take pride in providing high-quality golf club repair, customization, and fitting services. Because many of our services involve custom labor and personalized specifications, please review the following policy before placing an order or dropping off equipment.

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Club Repair & Custom Work

All club repair, regripping, shaft installation, loft/lie adjustments, swing weight adjustments, stamping, paint fill, and custom modification services are considered custom work.

Once work has been completed, labor charges are non-refundable.

Customers are responsible for confirming all specifications prior to work beginning, including but not limited to:

  • Club length

  • Grip model and size

  • Shaft model and flex

  • Swing weight preferences

  • Loft/lie adjustments

  • Paint fill or stamping requests

If an error is made by Michiana Club Repair, we will correct the issue at no additional labor charge.

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Parts & Components

New, unused components may be eligible for return within 14 days of purchase, subject to approval.

Eligible returns must:

  • Be unused and uninstalled

  • Be in original packaging

  • Include proof of purchase

The following items are non-refundable:

  • Installed shafts

  • Installed grips

  • Cut shafts

  • Custom ordered components

  • Special-order products

  • Personalized or stamped items

Approved returns may be subject to a restocking fee.

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Customer-Supplied Equipment

Customers assume responsibility for the condition and structural integrity of clubs provided for repair or modification.

While every effort is made to safely complete all work, certain repairs — especially adapter removals, graphite shaft pulls, ferrule work, and older equipment adjustments — carry inherent risk.

Michiana Club Repair is not responsible for:

  • Pre-existing damage

  • Hidden structural weaknesses

  • Manufacturer defects

  • Damage caused by previously altered equipment

If an issue arises during repair due to equipment condition or prior work, we will communicate openly and honestly with the customer.

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Order Abandonment

Completed work not picked up within 90 days may be considered abandoned unless prior arrangements have been made.

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Refund Requests

We value customer satisfaction and will always work to resolve legitimate concerns professionally and fairly. Any concerns regarding completed work must be communicated within 7 days of pickup or delivery.

For questions regarding an order or repair, please contact us directly before posting public complaints so we have the opportunity to address the issue promptly.

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